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  • Writer's pictureSubhan Tariq, Esq

Should I Make My Credit Dispute By Phone?


Each of the major credit bureaus (Experian, Equifax, and Trans Union) allows consumers to dispute information on their credit reports by phone. Disputing by phone has the advantage of being a quicker and sometimes easier process than writing a dispute letter.


Even though the credit reporting agencies offer you the opportunity to dispute by telephone, these disputes present problems. First, and most importantly, unless you record your conversation, you will not have any evidence of what was disputed or the information you provided to the credit bureau. In the event of a lawsuit, this can present serious evidentiary hurdles, especially if the credit bureau denies that you called or raised a particular issue.

Second, phone disputes do not provide consumers with the chance to submit supporting documentation. In many instances, documents proving your position can be helpful for the credit bureaus, as well as jurors. If you choose to dispute by phone, you lose the opportunity to show that you have made an effort to dispute and correct inaccurate information.

Phone calls may be used as a means of following up on a prior credit dispute. If you decide in favor of a credit dispute by phone, make sure to preserve the evidence of the call, such as recording, making notes, and keeping a call log. Check your state laws covering the recording of phone calls or consult a local attorney to find out if this is legal.

Our experienced identity theft and credit reporting lawyers can let you know if you are ready to sue the credit bureaus and banks who have ruined your credit.


No matter where you are in the dispute process and how much help you need, Tariq Law, PC is ready. If you need help to coach you throughout the whole process and if you have already finished your disputes, you may be ready to file a lawsuit. Tariq Law, PC, consumer law attorneys, offer free consultations to those who are struggling to have credit bureaus fix incorrect information on their credit reports.

Call us at (718) 674-1245 or complete our online form to schedule a consultation.



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